After arriving in China, the guests will be taken to the hotel by their
Chinese hosts. The hotel is usually reserved in advance. Before check-in,
the receptionist will greet the guest and ask questions on reservation
information. Once the reservation is confirmed, the guest is asked whether
there is any preference of the room facilities, such as double or single
bed, smoking or non-smoking. At present, big cities such as Beijing
and Shanghai have banned smoking in public areas. Hotel lobby is one
of them. Normally, service facilities in hotels of three star or above
include in-room TVs, telephones, restaurants (Chinese or West), communication
services and bars. The total hotel bill usually includes 10% to 15%
service charge. Nowadays, a good number of high-ranking hotels in China
are joint-ventures.